Tooling
If special tooling is to be used exclusively for a single customer, that customer shall pay for the tooling in advance. Please contact your sales representative for more details.

Terms
1% 10, Net 30 days, F.O.B. Eminence, KY 40019. Credit approval is required for all accounts. Cash in advance on all accounts until credit is approved. An account is considered past due if there is any unpaid balance after 45 days from the date of invoice. All releases will be removed from the schedule, to be rescheduled at Eminence Speaker's discretion once the account becomes current. Interest at 1.5% per month will be charged on the unpaid balance of all past due invoices.

Warranty
All Eminence Speaker products are subject to rigid inspection before shipment. Seller warrants that each part sold is free from defects in material and workmanship and, at the time of delivery, conform to the applicable specifications. Buyer must specify, prior to order acceptance, all important operating and construction characteristics to which the product must conform. Any part that is found, within the warranty period of one year, not to meet these standards after examination by the seller will be repaired or replaced without charge.
The warranty shall apply only provided conditions of operation and application have been normal at all times and that the product has not been subject to abnormal stresses and has been installed subject to applicable codes and regulations. Eminence Speaker's liability shall be limited to replacement of defective parts and in no event shall Eminence Speaker be liable for any special or consequential damages. Parts not manufactured by Eminence Speaker are warranted only to the extent of the warranties of the original manufacturer.

Minimum Quantity & Billing
Eminence Speaker reserves the right to set minimum order quantities based on production quantities and raw material purchases. The normal minimum release quantity is 50 pieces per model. Our minimum billing is 50 pieces per model per order.

Order Placement and Pricing
All purchase orders must be in writing and signed by the buyer (FAX or email acceptable). Eminence Speaker will not produce any orders which do not specify definite release dates or which specify release dates exceeding six months. If we receive an order designated "produce and hold", we will not manufacture any parts until we receive a firm release. The parts will then be scheduled according to the current lead time. Eminence Speaker LLC reserves the right to adjust prices at any time due to cost increases.

Reschedules
Eminence will not normally accept reschedules or product changes within five (5) weeks of the confirmed ship date. Change requests do not relieve the customer of the responsibility for materials purchased, work in process, etc., nor does it guarantee that the requested change will be allowed.

Cancellations
If an order is canceled prior to the purchase of raw material, there will be no cancellation charge. If an order is canceled after raw material has been purchased and/or production has started, a cancellation charge will be involved. This charge will cover raw material costs, production expenses up to the time of cancellation, and the normal gross margin for the item in question.

Early Shipment & Over/Under Shipment
In an effort to maintain delivery schedules, Eminence Speaker reserves the option to ship material not more than two weeks in advance of the requested date on the order. Eminence Speaker reserves the right to over or under ship by up to 5%.

Returns
Eminence Speaker will not accept any returns without prior written consent and under terms specified in the return authorization. Notification of intent to return product must be made in writing to Eminence Speaker within 30 days inspection period following receipt of shipment. Please describe reason for intention to return. All returns must be packed carefully for shipment in original cartons/pallets or approved equivalent.
Note: All returned merchandise becomes the property of Eminence Speaker LLC upon return inspection. No units or any parts of units will be returned to the buyer whether credit is given or not. Please do not return units you know will not qualify for credit. This would include, but is not limited to, speakers that have failed from excessive power, speakers that have sustained external damage such as bent baskets or punctures in the cone or surround, or sample speakers requested from our engineering department. Eminence Speaker reserves the right to invoice you for freight for non-creditworthy returns.